Returns & Exchanges
At Gym Fit Out Dubai, we want you to be fully satisfied with your premium fitness equipment. If your purchase doesn't meet your training needs, we offer a 14-day return policy for unused items in their original packaging.
Initiate Your Request
Contact our customer support team via email or phone with your order number and reason for return to receive a Return Authorization.
Pack Your Equipment
Securely pack the items in their original boxes, ensuring all components, manuals, and protective padding are included to prevent damage during transit.
Schedule Collection
Our logistics team will coordinate a convenient pickup time from your location in Dubai or the surrounding Emirates for bulky gym machinery.
Inspection and Refund
Once our technicians verify the equipment's condition at our warehouse, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing