Frequently Asked Questions
Everything you need to know about building your dream gym in Dubai.
Do you offer delivery and installation services across the UAE?
Yes, we provide professional delivery and expert installation services for all gym equipment across Dubai, Abu Dhabi, and the Northern Emirates.
What is the standard warranty on your fitness equipment?
Most of our commercial and home gym products come with a minimum 1-year manufacturer warranty covering parts and labor, with extended options available for specific brands.
Can I request a custom floor plan for my commercial gym?
Absolutely. Our team provides 2D and 3D gym layout consultations to help you optimize your space for safety, flow, and maximum workout efficiency.
What payment methods do you accept?
We accept all major credit cards, bank transfers, and offer flexible 'Buy Now, Pay Later' installment plans through our local financing partners.
How long does it take for my order to be delivered?
In-stock items are typically delivered and installed within 3 to 5 business days. For custom orders or out-of-stock items, our team will provide a specific lead time.
What is your return policy for gym accessories?
Unused accessories in their original packaging can be returned within 7 days of purchase. Please note that installed heavy machinery is generally non-returnable unless a manufacturing defect is present.